Toolkit for Organisations
Whether you involve 1 or 1,000 volunteers, your organisation needs to ensure it manages volunteers effectively – and by that, we mean all aspects of the volunteering experience.
From how an individual volunteer fits in and works alongside paid staff (if you have them), to creating and maintaining extended volunteer programmes.
Central to any successful volunteering programme, big or small, is effective volunteer management. Including volunteer management in your organisation’s overall strategy, and putting a plan and policies in place will help both your volunteer(s) and your organisation to benefit from the experience.
In this section, you’ll find lots of useful downloadable resources to help you manage volunteers within your organisation. We suggest you take the time to download and read these resources in advance of recruiting volunteers.

Planning
If you are thinking of engaging volunteers in your group, these resources will help you understand the best ways to involve volunteers. Learn what volunteers’ expectations might be and start on a path to ensure volunteers become a core and positive part of your organisation.

Recruitment & Screening
These resources will help you in your recruitment of volunteers, providing helpful screening and selection tools to assist you in finding the best fit for your volunteer opportunity.

Induction & Training
An induction and training programme ensures volunteers receive all relevant information.
It introduces them to the organisation and helps them feel part of the team.

Support & Supervision
Meeting with a volunteer on a regular basis, to give and get feedback, ensures they feel supported in their role and will help identify potential problems early on.

Evaluation & Recognition
Recognising your volunteers’ contributions shows you value them and helps keep them motivated, committed, and enthusiastic.
Wondering how you can recognise and acknowledge the contribution your volunteers make? Here are some ideas.